Overview

Rockhammer Labs LLC ("Rockhammer Labs," "we," "us," or "our") builds software tools for creators, online sellers, and small businesses. This Privacy Policy explains how we collect, use, and protect information when you visit rockhammerlabs.com or contact us about our products and services.

By using our website, you agree to this policy. If you do not agree, please do not use the site.

Information we collect

• Contact information you provide voluntarily, such as your name and email address when you email us.
• Technical data collected automatically, including IP address, browser type, device type, referring pages, and approximate location derived from IP.
• Usage and analytics data, such as pages viewed, session duration, and general device or browser information, collected through analytics tools we use on our website.
• Cookies and similar technologies described in the Cookies section below.

How we use information

• Respond to inquiries and provide customer support.
• Operate, maintain, and improve our website and products.
• Understand usage trends and measure marketing performance.
• Protect against fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our terms.

When we share information

We do not sell your personal information. We may share limited data with service providers who help us run our business, such as hosting, email, and analytics providers (including Google Analytics or similar services). These vendors process data only on our instructions and under appropriate safeguards.

We may also disclose information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets, with notice where legally permitted.

Data retention

We keep information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law. Contact records are retained while we have an ongoing relationship or reasonable business need, then deleted or anonymized.

Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

• You may request access, correction, or deletion of personal information we hold about you.
• You may opt out of marketing emails by using the unsubscribe link in any message or by contacting us.
• Depending on where you live, you may have additional rights under applicable privacy laws, including the right to object to certain processing or to lodge a complaint with a regulator.

Cookies and analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

We may use analytics providers such as Google Analytics or similar services. These tools help us understand how visitors use our site. Information they collect may include pages visited, referral sources, approximate location, browser type, and device characteristics. Analytics providers may set their own cookies and process data under their privacy policies, in addition to the settings we configure.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have received such information, contact us and we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be posted on this page.

Contact us

For privacy questions or requests, email us at the address below. We will respond within a reasonable timeframe.